Privacy Policy

Welcome to Orlando Towing Service (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, https://orlandotowingservice.net/, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or request a service, we may collect:
  • Full Name
  • Phone Number
  • Email Address
  • Location or service address
  • Details about your vehicle or towing request

Non-Personal Information

We may automatically collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect to:
  • Respond to service requests and inquiries
  • Dispatch towing and roadside assistance services
  • Communicate with you regarding your request
  • Improve our website and customer experience
  • Maintain safety and prevent fraudulent activity

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information. Information submitted through our website (such as contact forms) may be encrypted to help keep your data secure .
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information.
We may share your information only in the following cases:
  • With service providers or drivers to complete your request
  • When required by law or legal process
  • To protect our rights, property, or safety

5. Cookies and Tracking Technologies

Our website may use cookies to:
  • Enhance user experience
  • Analyze website traffic
  • Improve website functionality
You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Your Rights and Choices

You have the right to:
  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your information
To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.